Our Commitment
At Bank of America Home Loans, we’re committed to responsible lending and helping you become a successful homeowner. That’s why we offer helpful resources like our Clarity Commitment® document1—a simple, one-page loan summary written in plain language, so you can understand what you’re getting.
This is something you’ll receive at the beginning of the loan process along with your welcome kit. And then once again at closing, when your final home loan numbers are available.
There is also our interactive Bank of America Home Loan Guide, which walks you through the home loan process. As well, there are programs and support for helping people stay in their homes. And when you’re ready for personal assistance, our network of mortgage loan officers is available to help by phone or in person.
What our commitment means for you
Bank of America Home Loan Guide
Clarity Commitment®
We believe getting your home loan from a lender you trust is important. That’s why you’ll appreciate how clearly the Clarity Commitment® document 1 is written.
- It serves as a simple, one page summary of key terms of your mortgage
- Details are in easy-to-understand language, so you know what you’re getting
- All of the important payment terms are highlighted
A home loan is not just about getting the best deal—it’s about getting the right deal with no surprises.
To find out more about our Clarity Commitment® document 1 , read the Learning Center article, Understanding the Home Loan Process.
For personal assistance, contact a Bank of America mortgage loan officer: 1.800.909.8217
Other ways to get the help you need:
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