Our Commitment
At Bank of America Home Loans, we’re committed to responsible lending and helping you become a successful homeowner. That’s why we offer helpful resources like our Clarity Commitment™ document1—a simple, one-page loan summary written in plain language, so you can understand what you’re getting.
This is something you’ll receive at the beginning of the loan process along with your welcome kit. And then once again at closing, when your final home loan numbers are available.
There is also our new interactive Bank of America Home Loan Guide, which walks you through the home loan process. As well, there are programs and support for helping people stay in their homes. And when you’re ready for personal assistance, our network of mortgage loan officers is available to help by phone or in person.
What our commitment means for you
Bank of America Home Loan Guide
Clarity Commitment™
We believe getting your home loan from a lender you trust is important. That’s why you’ll appreciate how clearly the Clarity Commitment™1 document is written.
- It serves as a simple, one page summary of key terms of your mortgage
- Details are in easy-to-understand language, so you know what you’re getting
- All of the important payment terms are highlighted
A home loan is not just about getting the best deal—it’s about getting the right deal with no surprises.
To find out more about our Clarity Commitment, read the Learning Center article, Understanding the Home Loan Process.
Make an informed decision
See how Bank of America Home Loans can help you be confident at every stage of homeownership.
Home likes simple things that make sense. That’s why we’re working to simplify the way people buy and refinance their homes. At Bank of America, we created a simple one-page loan summary, our Clarity Commitment. It’s written in plain language so you can better understand the loan you’re getting. And our powerful online tools and resources, such as our interactive guide, will help you make an informed decision when buying or refinancing a home, or borrowing from your home equity. You’ll discover how a home loan fits within your budget and get an in depth look at the entire home loan process, so you can determine the total monthly payment you can comfortably afford. With our low fixed rates and expert advice, you’ll get the stability you want and the guidance you need. Because the more you know, the more confident you’ll be that you’re choosing the right loan. It’s all part of our ongoing pledge to simple, straightforward and responsible lending. If you’re ready to buy a home or refinance, call Bank of America Home Loans. You can even pre-qualify in minutes. Every week, we help thousands of people find the right loans so they can be successful homeowners. It’s that simple. Starting now, home has a new address. Bank of America Home Loans.
For personal assistance, contact a Bank of America mortgage loan officer: 1.800.909.8217
Other ways to get the help you need:
Get started online Locate a mortgage loan officer Find a local Bank of America
Experiencing financial difficulty? Get help if you’re having trouble making your home loan payments.
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Credit and collateral are subject to approval. Terms and conditions apply. This is not a commitment to lend. Programs, rates, terms and conditions are subject to change without notice.